The WeDo Dermatology and Aesthetic Center by Dr.Meddi is looking for a dedicated and customer-focused Customer Care Staff to join our team. The ideal candidate will possess strong communication and interpersonal skills, with fluency in English. Experience in customer service and a bachelor’s degree are advantageous.
Work Location: WeDo by Dr.Meddi, 11 Tran Doan Khanh, Da Kao Ward, District 1, Ho Chi Minh City
Responsibilities
Customer Interaction
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- Handle customer inquiries via phone promptly and professionally. Assist customers with resolving concerns.
- Provide information about clinic products and services.
- Provide effective sales consulting in both English and Vietnamese.
Communication
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- Communicate effectively in English to ensure clarity and understanding.
- Maintain a positive and professional tone in all interactions.
- Relay customer feedback to relevant departments for follow-up actions.
Problem-Solving
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- Identify customer needs.
- Provide appropriate solutions and alternatives within time limits.
- Follow up to ensure resolution and customer satisfaction.
Requirements:
- Strong English proficiency (listening, speaking) and excellent communication and interpersonal skills.
- Working schedule: 6 days/week
- Experience in customer interaction and consulting is a plus.
- Experience and passion for the beauty field are advantageous.
- A bachelor’s degree is an advantage.
- Ability to connect with customers and handle interactions professionally and empathetically.
- Customer-focused mindset with a passion for delivering high-quality service.
- Collaborate closely with other team members to ensure a seamless customer experience.
Benefits:
- Competitive salary
- Salary review every 6 months
- Career development and promotion opportunities.
- Free skincare membership card for employees and family members.
- Discounts on skincare products for employees.
Contact Information:
- Contact us for a free consultation and appointment!
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WeDo Skin Clinic
- 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: cms.wedoskinclinic.com
- 𝗙𝗮𝗻𝗽𝗮𝗴𝗲: 𝗠𝗲𝗱𝗱𝗶 𝗦𝗸𝗶𝗻 | Meddi Skin Clinic&Spa | Wedo by Dr.Meddi
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WeDo District 1 – Tran Doan Khanh Street
- 𝗛𝗼𝘁𝗹𝗶𝗻𝗲/𝐙𝐚𝐥𝐨: 0898898875
- 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩: +84898898875
- Address: 11 Tran Doan Khanh Street, Da Kao Ward, District 1, HCMC
WeDo District 2 – Thai Thuan Street
- 𝗛𝗼𝘁𝗹𝗶𝗻𝗲/𝐙𝐚𝐥𝐨: 0707196622
- 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩: +𝟖𝟒707196622
- Address: 17 Thai Thuan Street, An Phu Ward, Thu Duc City, HCMC
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